FAQs


  • What do I do at the Pharmacy?
    Ask for your pharmacist to fill your prescription with one of the available brand medications on the ChoixOriginal program. Pay for your medication. Keep your prescription receipt as you will need the information on this receipt to submit a claim to be reimbursed.
  • Do I need online banking, and are there any charges?
    Yes, to receive payment you must be able to access online banking. There is a $1.50, standard fee, for depositing your funds. This will be deducted from the amount payable to you.
  • How will I get paid?
    You must register and sign-up for an account. After this step is completed you may submit a claim(s). After successful submission, you will receive an Interac email notifying you to deposit your money in your account. This is the same method you may be using now to send friends and family money via email. Simply follow the standard email deposit instructions provided, in the email you receive from Interac.
  • What if I don't have online banking?
    Complete the registration process (click register above). You will see an option for patients who do not have access to online banking. Send the form WITH a copy of your receipt. We will manually process your claim , a $5.00 fee will apply. NOTE: all claims will be validated and must be on the ChoixOriginal program AND contain all of the requested information.
  • What information do I need to make a claim?
    Keep your prescription receipt from your pharmacist. You will be required to fill in fields with information from your receipt, and upload a copy of your receipt. Retain your receipt.
  • What will the program pay for?
    The brand name manufacturers will pay for up to the difference between the brand and the generic alternative that your insurance plan(s) is willing to pay for. A full list of available medications is available on the site.